Thank you for you choosing Jubilee Travel and the Travel Best Bets for your online reservation agency. You will be contacted within 48 hours by a reservation agent to confirm and review your booking and complete a verbal authorization. Jubilee Travel reserves the right to deny any online reservation for any reason. If you are not available for this telephone call your reservation maybe canceled.
It is the responsibility of the passenger to:
Complete a verbal authorization with an agent at Jubilee Travel.
Confirm that names are correct as per documents for travel. Jubilee Travel will not be held responsible for any expenses incurred if names on travel documents do not match names you have advised for your reservation.
Review your confirmation that will be sent via email or fax, along with the Conditions of the respective Tour Operator.
Ensure you have received your Electronic Ticket Prior to departure. If you haven't please contact our office immediately
Know that cancellation penalties are as per the Terms & Conditions of the Tour Operator.
Ensure that sufficient documentation is obtained for travel abroad. Canadian Citizens must show proof of citizenship (original birth certificate or citizenship card) and official identity card with picture for destination where passport or visas are not required. The names on these two documents must be the identical, or a third piece of ID (marriage certificate or notarized letter) must be obtained.Passports must have sufficient validity required for travel (6 months validity on passport from return date). Landed Immigrants or non-Canadian citizens must carry a valid passport and valid Permanent Residency Card. If you are anon-Canadian passport holder traveling to the USA please visit the Department of Homeland Security. For visa information for Canadian Passport holders visit Visaenterprise.
Know that standards of living and practices that exist outside of Canada are very different from those we have at home. Jubilee Travel strongly encourages you to research everything that may potentially affect your trip (i.e. weather, travel advisories, documentation requirements and vaccinations). It is solely your decision to travel on the attached itinerary. Jubilee Travel will not be held responsible for any losses incurred. We recommend visiting Voyage.gc.ca.
Advise immediately by telephone any discrepancies to Jubilee Travel; on the day reservations are made.
Price
Match Policy: Travel Best Bets makes every effort to remain
competitive by offering
our 'Match or Beat Any Price' offer however due to certain
restrictions there will be some product we cannot match or beat.
Requests: Hotel & dining preferences are requests only and not guaranteed.
Reconfirmation of Flight Times: Please keep in mind that flight times are subject to change; please reconfirm your times before your departure. The charter airlines reconfirmation numbers are updated 12 hours prior to departure. For airlines not listed please contact your reservations agent or contact the airline's website: Air Canada 1-888-247-226 2 /Alaska Airlines 1-800-426-0333 / My Travel Airways 604-303-3733 / Air Transa tAirlines 1-877-872-6728 / Skyservice 1-800-701-9448 / WestJet Airlines1-800-5 38-5696 / Thomas Cook Airlines with an Air Transat Flight # please click here or call 1-877-872-6728 / Zoom Airlines 1-866-359-9666 / Martinair1-800-627-8462 / Enerjet 1-877-363-7538 / Allegiant Airlines 1-702-505-8888
Check-in: Refer to travel documents for recommended check in time. Please note that the majority of check in counters will close 1 hour prior to departure at which time boarding will be denied without refund
Cruise Line Express Check-in / Pre-registration: With your Cruise Line Booking / Confirmation Number, Ship & Sailing date you can access the online form and enter the required pre-clearance information. Please click on the cruise line you are sailing with: Celebrity Cruises, Royal Caribbean, Princess Cruises, Norwegian Cruises & Holland America (you will have to create an on-line account with Holland America before proceeding to the pre-registration).Tax or Fees Imposed byCruise Line or Airline: If cost factors dictate the need for an increase, the airlines or cruise lines may do so at anytime prior to departure. Refer to your Tour Operator's Terms & Conditions for further details.
Seat Assignment: Call the following numbers or book on-line for advanced seat reservations with charter airlines, some fees may apply.Air Transat: 1-877-872-6728 Click to book on-line / Sunwing 1-800-761-1711 / Thomas Cook Airways, MYAirways & Zoom Airlines 1-800-268-8899 (press 3 and then press 2). Alaska Airlines1-800-252-7522 / America West 1-800-235-9292 / Philippine Airlines1-800-435-9725 / Skyservice:Click to book on-line for all tour operators (if you do not have internet access please contact our reservations department).
Baggage Allowance: Please check with your airline or reservations agent regarding the baggage allowance and restrictions as some airlines charge for 1st bag or refer to the tour operator's Terms & Conditions. Charter Airlines allow: 2 pieces of checked luggage not exceeding 20kgs and 1 carry-on not exceeding 5kgs
Ticket Delivery: Ticket delivery is per the terms and conditions of the tour operator. Tickets are generally sent to Jubilee Travel from the supplier, 2 weeks prior to your departure date, and you will be notified when tickets have arrived to our office. Please refer to the Document Delivery section of your confirmation to see how your tickets will be delivered.
Child Documentation: Passengers must arrange any special documentation, which may be required for minors traveling out of country with single parent, one parent or guardian(usually notarized letter)
Connecting Flight Waiver: Whenever consumers book connecting flights, they must allow sufficient time to make the connection. No control can be exercised over airline carriers to guarantee flight schedules, which may be altered or affected by various circumstances. All connecting flight reservations are made at the risk of the consumer, who hereby agrees to assume the cost of any loss in the event of a change to the original flight schedule. Jubilee Travel cannot be held liable for damages or additional fees incurred by consumers owing to a missed flight connection, whatever the reason. The appropriate insurance has been offered.
Cancellation Fees: In addition to any Tour Operator's penalties, all files cancelled will incur a penalty of $50 per person, Jubilee Travel administration fee.
Final Payment: Will automatically be applied to the mentioned credit card on the "Balance To Be Applied" Date. If there are any changes you must contact our documents department at least 1 week prior to the due date.
Terms & Conditions: If you require a brochure containing Terms & Conditions, hotel or ship descriptions and inclusions please request with your Jubilee Travel Reservations Agent. If you have internet access please visit the tour operator's websites.
Expectant Mothers: Must consult a physician and obtain written confirmation that they are accept able for travel. If you are pregnant you must notify your travel agent immediately as you may not be allowed to travel.
JUBILEE TOURS & TRAVEL
201 - 3011 Underhill Ave,
Burnaby BC V5A 3C2
Tel: (604) 669-6607
Fax:(604) 669-5336
BC Reg # 3287-4